
Troubleshooting E-3
ENCAD
®
T-200
TM
Reference Guide
From your software application, print to a file and send the file to the printer in DOS
using the DOS Copy command. At the DOS prompt, type COPY /b filename
portname (LPT or COM port). Alternately, use the GO.EXE program which can be
downloaded from ENCAD's website (http://www.encad.com). To print the file, type
GO filename.
In Windows 95/98, you can use the EFPU, available on the System CD.
Slow printing under Windows
Windows applications naturally print slower than DOS applications. Be sure the
Windows Print Manager is turned OFF.
Automatic cutter doesn’t work or tears the paper
Make sure the Auto-Cut option is set to ON.
Make sure Media Supply Type is set to Roll.
Make sure the cutter is properly installed. (See Chapter 1.)
TURN POWER OFF and clean the inside of the black belt using alcohol and a lint-
free cloth. Push the carriage back and forth to access all areas of the belt. Manually
push the carriage all the way to the left to force the cutter to drop. Turn power on.
If the cutter is worn, replace it. You should replace the cutter after every 200 plots
(more or less, depending on the type of media used).
Carriage jams
Check for paper jams or blockage.
Be sure the service station is lowering. If it does not lower, push it left and down, or
the cutter will not disengage.
Carriage axis failure
This may be caused by using matte paper which may curl and cause carriage axis
failure. Be sure to use inkjet quality media.
An obstruction in the path of the carriage assembly is hindering carriage movement.
The obstruction may or may not be visible. Other common causes include dirty en-
coder strip, media interference, worn carriage bushings, cutter malfunction, and loose
trailing cable connections.
After checking the following items, reboot the printer to ensure proper operation.
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